Ordering & Shipping – Zamnesia
Delivery is important to us. We’re always looking for new ways to get your order to you as quickly and discreetly as possible. We strive to ensure that your order is delivered on time, and we understand that confidentiality is very important to you.
Your package may be delivered by one of several carriers depending on your delivery address. You will find the name of the carrier by which your parcel will be delivered in the e-mail that you will receive after the dispatch of your order. You can contact the carrier concerned in order to obtain more information on the delivery.
Do You Deliver To My Country?
However, in order to provide the best possible service, there are a number of countries to which we do not ship or only certain products. To find out if we deliver and which items we ship to your country, please see the table below. This will help you determine when you will receive your package and how much shipping will cost.
|Country||Working days||Shipping cost||Free Shipping From|
|Germany||2 – 5||€4.95||75 €|
|Austria||2 – 5||€7.95||150 €|
|Belgium||2 – 5||€4.95||75 €|
|Denmark||2 – 5||€8.95||150 €|
|Spain||4 – 8||€4.95||150 €|
|Finland||4 – 8||€8.95||150 €|
|France||2 – 5||€4.95||150 €|
|Greece||6 – 12||€9.95||150 €|
|Ireland||3 – 6||€8.95||150 €|
|Italy||4 – 8||€5.95||75 €|
|Luxemburg||2 – 5||€7.95||150 €|
|Malta||8 – 12||€7.95||150 €|
|Netherlands||1 – 2||€4.95||25 €|
|Portugal||6 – 12||€8.95||150 €|
|Czech Republic||4 – 8||€8.95||150 €|
|UK||3 – 6||€4.95||150 €|
|Sweden||2 – 5||€8.95||150 €|
* Delivery times are given as an indication and may vary during the holidays.
** Orders will be shipped the next business day.
|Tracking code available||Yes|
|Signature upon receipt||Yes|
|Shipping to stations||Nope|
|Shipping to PO Boxes||Nope|
|Delivered by||Local postal services|
With Zamnesia, you don’t have to worry. Only you will know what your package contains. All of our packaging is completely discreet and will look like the image below. The outside of the parcel simply displays your address, our (returns) address and the necessary postage information. Of course, we don’t use Zamnesia as the sender name. Learn more about our discreet shipping.
How To Place An Order With Zamnesia
Step 1 : Go to the product page of the item you want to order. If possible, select the desired variety and choose the quantity to add to your basket.
2nd step : click on the “add to cart” button. In the pop-up window that appears, you can change the chosen variety and quantity if necessary. Click on the “continue shopping” button if you wish to continue browsing the site. If you are ready to order, click on the “Order” button.
Step 3: On the Cart page, you can check if your cart contains the right products in the right quantities. It is also possible to change the quantity and/or remove items from your basket. If you have a promotional code, it can also be added at this stage in the “promotional code” field. Click “continue shopping” if you wish to return to the online store to add more items to your cart. Click on “Order” to continue the ordering process.
Step 4: Log in to your Zamnesia account. If you don’t have one yet, you can create one here.
Step 5: Choose a delivery and billing address.
Step 6: Choose your delivery method. You can choose home delivery, or you can choose to have your package delivered to a collection point (only for the Netherlands, Belgium, France and Spain). A pick-up point can be selected by means of a pop-up map that shows available and nearest points based on your postcode or city.
Step 7: Choose your payment method.
Step 8: A final order summary will be displayed. Here you can check your delivery and billing address, delivery method and payment method. If everything is in order, click on “confirm” to place your order. If you chose to use a direct payment method (eg credit card), you will be redirected to the payment page. If you chose to use a direct payment method (eg credit card), you will be redirected to the payment page. If you have chosen an indirect payment method (eg bank transfer), the instructions for this payment method will be displayed on the next page. You will also receive an email with these instructions. In both cases, you will receive an order confirmation email separately.